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Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

Hello, please give us more details.

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Hola y gracias por contactarnos. Por favor, bríndenos algunos detalles adicionales con respecto al problema. ¡Gracias!

Hello, do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Hello, please, send us more details regarding the problem.

Hello,

Turn notifications on or off: https://support.google.com/chrome/answer/3220216?co=GENIE.Platform%3DDesktop&hl=en

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !