Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

Hello, download the file and transfer it to an external drive.

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Hello, please, send us more details regarding the problem.

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

Hello, SaveFrom.net team will not leave your idea without attention.

Hello, for the better understanding it'll be great to see a screenshot with the error.