Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

Hello, please give us more details.

We do not quite understand your question, describe it in more detail.

¡Hola! Nuestra ayuda será más efectiva si copia y nos envía información sobre su navegador y de la extensión Savefrom.Net:
http://es.savefrom.net/user.php?info=1
También necesitamos algunos links que no pueda descargar (para probarlos).
Para tener mayor idea del problema, será de gran ayuda ver una captura de pantalla en donde se muestre el error.
Esperamos su respuesta, ¡gracias por ponerse en contacto con nuestro equipo Savefrom.net!

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Hello, please give us more details.

For the better understanding it'll be great to see a screenshot with the error.

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

Hello, please, send us more details regarding the problem.