Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.

Hello, the video is not available for viewing, unfortunately this video cannot be downloaded.

Ok, thanks for the info provided. We've forwarded it to developers to check and fix.

Hello, you can cancel the download in the browser.

Hello, Reinstall the extension after an older version is uninstalled. The current version is 8.84.2:

https://en.savefrom.net/faq.php#ext_inst_chrome

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please also send us some links that you can’t download.

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Hello, Reinstall the extension: https://en.savefrom.net/faq.php#ext_inst_chrome

Clean your browser's cache and cookies.

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.