Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

Hello, Your OS.

Please give us more details.

Thank you for using our extension SaveFrom.net Helper

You yourself wrote the site?

Ask to add the one who wrote the site.

Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.11:

http://download.sf-helper.com/mozilla/helper_last.html

Hello, There are two ways to install the extension onto Android.
1. Install mobile Mozilla Firefox: https://play.google.com/store/apps/details?id=org.mozilla.firefox
Then install the SaveFrom.net helper extension from our website: http://en.savefrom.net
2. Install mobile browser Yandex Browser: https://play.google.com/store/apps/details?id=com.yandex.browser.alpha
Then the SaveFrom.net Helper extension from the Opera Store:
https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en
What's more, there is the application for Android to download videos from YouTube:

http://sf-apps.com/android/SaveFromNet.apk

Hello, the problem is solved in all browsers.

Reinstall the extension after an older version is uninstalled. The current version is 7.11:

http://download.sf-helper.com/mozilla/helper_last.html

You are probably using Google Chrome.
Go to Tampermonkey settings, enable Advance settings mode -> Downloads BETA -> Download Mode: browser api.

Restart TM – everything should be working.

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 7.11: http://en.savefrom.net/user.php#helper_install

Thank you for using Savefrom.Net browser extension