Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

Hello, thank you for contacting support Savefrom.Net

We will try to correct the error in the nearby future.

In what capacity do you download?

What's happening when you try to download a video, send screenshots.

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.

Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

Hello, there is not.

We do not distribute malware.

Sometimes antiviruses detect a virus where it doesn't really exist. No worries.

We’d like to help you, but we will need some info about your browser and the installed extension first.

copy the details that you see and send them back to us. Please also send us some video links that you can’t download.

Reinstall the extension after an older version is uninstalled. The current version is 6.85:
http://en.savefrom.net/user.php#helper_install

Hello, In order to download MP3 from YouTube you need to instal our free Ummy Video Downloader. This useful tool will help you download

both HD and MP3 from YouTube: http://videodownloader.ummy.net