Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

Hello, thank you for the information.

Our developers will find out what could be the problem and try to fix it.

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Thank you for contacting Savefrom.Net support !

Hello, It’s not really clear why you are contacting us.

Could do possibly give me come more details?

Thanks.

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 6.90: http://en.savefrom.net/user.php#helper_install

Thank you for using Savefrom.Net browser extension

Hello, Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Could you please send a few links you can't download. We will check it out.

The support team forwarded your request to our managers and developers.

Thanks for contacting us.

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Thank you for contacting Savefrom.Net support !

If you are not willing to provide any statistic data, refer to the extension settings and uncheck Web Statistic Tracker.

All the data is collected in order to analyze our users and their behavior to provide them with better service.

Personal information is never tracked.

We do not track users.