Hello, please give us more details.

Hello, please give us more details.

Hello, Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Please, give us some more details regarding this problem (no download button,
the button is not clickable, button is calling, but nothing happens).

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Hello, please give us more details.

Did you read what we wrote to you?

What program is it about?

Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.

Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.31:

http://download.sf-helper.com/mozilla/helper_last.html

Здравствуйте, чтобы вам помочь, нам нужна от вас информация о вашем браузере и установленном расширении.
Подробно вы можете посмотреть здесь, скопировать, и прислать нам: http://ru.savefrom.net/user.php?info=1
Так же пришлите нам несколько ссылок на файлы которые у вас не скачиваются.

Спасибо за обращение в поддержку Savefrom.Net !

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net