Hello, you mean the site Savefrom.Net?

As the name of the site from which you want to download?

Hello, we, and our expansion has nothing to do with the download speed.

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please give us more details.

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

Hello, I need to know a name of your browser in order to help you with uninstalling.
Could you possibly help us and let us know what is the reason
you want to uninstall the extension from your computer?
Doesn’t it support your needs or you just didn’t like the extension itself?

Thanks. Your answer will help us to become better!

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

Здравствуйте, для более эффективной помощи нам нужна следующая информация.
Подскажите название и версии браузера, а так же версию расширения, данную информацию можно узнать пройдя по ссылке:

http://ru.savefrom.net/user.php?info=1

Вы скачиваете видео расширением или через сайт Savefrom.Net?

The extension can not be influenced in such a way to the browser.

The information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.

Possibly, it will download from the website you want.

Hello, in what format, and as you download a video?

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Could you please send a few links you can't download. We will check it out.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1