Hello, what kind of virus, can you send a screenshot of the virus?

Hello, please, send us more details regarding the problem.

Hello, this is not a mistake.

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error. 

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

Hello, do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Could you please send a few links you can't download. We will check it out.

In what capacity do you want to download the video?

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Hello, we in the settings do not specify the default quality, these settings are not.

Hello, we've found the solution how to make Savefrom work in Safari.
Install the Tampermonkey extension: https://safari-extensions.apple.com/?q=tampermonkey
Install the Savefrom script: https://download.sf-helper.com/chrome/helper.user.js?ts=1537523278787

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.