Hello, Could you please send a few links you can't download. We will check it out.

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you have antivirus, if so, how its name?

Are you using any proxy server?

In which country are you?

On the website you can watch this video you want to download?

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

In what capacity do you download a video?

Send screenshots as you are downloading videos.

Hello, There are two ways to install the extension onto Android.
1. Install mobile Mozilla Firefox: https://play.google.com/store/apps/details?id=org.mozilla.firefox
Then install the SaveFrom.net helper extension from our website: http://en.savefrom.net
2. Install mobile browser Yandex Browser: https://play.google.com/store/apps/details?id=com.yandex.browser.alpha
Then the SaveFrom.net Helper extension from the Opera Store:
https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en
What's more, there is the application for Android to download videos from YouTube:

http://sf-apps.com/android/SaveFromNet.apk

Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.75:

http://en.savefrom.net/user.php#helper_install

Hello, download takes place directly by the browser.

Folder for download, you can change the browser settings.

File name can not be changed before downloading.

Hello, We need some more details to be able to solve this issue.
Can you please send the information about your browser and current extension.
It all can be found here: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Hello, please give us more details.