Hello, please send a few screenshots for more clarity about the problem.

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error. 

Hello, for the better understanding it'll be great to see a screenshot with the error. 

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Hello, please, send us more details regarding the problem.

Hello, for the better understanding it'll be great to see a screenshot with the error. 

Hello, SaveFrom.net team will not leave your idea without attention.
Thanks for using our SaveFrom.net Helper

Hello, in which particular application, what is its name?

For the better understanding it'll be great to see a screenshot with the error.