Hello, please, send us more details regarding the problem.

Thank you for using our extension SaveFrom.net Helper

Before downloading a video, hold down the <Alt> button and then the download button.

Subtitles can be downloaded only those that are connected to the video, if you can not download means the subtitles are not connected.

Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

Hello, we took note.

Hello, please, send us more details regarding the problem.

What kind of viruses are we talking about?