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Answered

Change of Subscription from Mac to Windows

rahulvaranasi 3 years ago • updated by Aleksandr 3 years ago 2

I have already purchased Ummy Video Downloader Subscription but it is not able to download through Mac can i change my subscription to Windows else it is a waste for me. My registered Emai is - rahulvaranasi@gmail.com

Answer

Answer
Under review

Hello. Thank you for contacting Ummy Video Downloader support team.

Our assistance will be more effective, if you provide us the following information.
What version of the program do you use (it can be found in ""About"" menu)
Please, send us some links which you can't download.
Are you using a proxy?
Please, send us screenshots, when attempting to download with Ummy Video Downloader.
Do you you have free space on your hard drive?

We are grateful for the information provided.

GOOD, I'M SATISFIED
Satisfaction mark by rahulvaranasi 3 years ago
Answer
Under review

Hello. Thank you for contacting Ummy Video Downloader support team.

Our assistance will be more effective, if you provide us the following information.
What version of the program do you use (it can be found in ""About"" menu)
Please, send us some links which you can't download.
Are you using a proxy?
Please, send us screenshots, when attempting to download with Ummy Video Downloader.
Do you you have free space on your hard drive?

We are grateful for the information provided.

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