+5
Fixed

cant download file

Jaymii 3 years ago • updated by Aleksandr 3 years ago 2

when it said that it was done downloading a video, I couldn't find the actual video itself. please fix!

Answer

Answer
Under review

Hello, please send to us the following information:

1. The version of the program (version can be found in Settings "About").

2. A link to the video that you can not download.

3. Are you useing a proxy server?

4. What is your OS?

Please, give us some more details regarding the program and why you can not download (screenshots are welcome).

Check the disk space.

Answer
Under review

Hello, please send to us the following information:

1. The version of the program (version can be found in Settings "About").

2. A link to the video that you can not download.

3. Are you useing a proxy server?

4. What is your OS?

Please, give us some more details regarding the program and why you can not download (screenshots are welcome).

Check the disk space.

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