+1
Fixed

I have downloaded 56 percent of a video but it stalled. I hit the arrow to restart but it goes back to stalled. Any ideas?

Simo 3 years ago • updated by Aleksandr 3 years ago 3

I have downloaded 56 percent of a video but it stalled. I hit the arrow to restart but it goes back to stalled. Any ideas?
Thank you.

Answer

Answer
Under review

Hello. Thank you for contacting Ummy Video Downloader support team.
Our assistance will be more effective, if you provide us the following information.
What version of the program do you use (it can be found in "About" menu)
Please, send us some links which you can't download.
Are you using a proxy?
What is your Operating System?
Please, send us screenshots, when attempting to download with Ummy Video Downloader.
Do you you have free space on your hard drive?

We are grateful for the information provided.

I have downloaded 56 percent of a video but it stalled. I hit the arrow to restart but it goes back to stalled. Any ideas?
Thank you.

Answer
Under review

Hello. Thank you for contacting Ummy Video Downloader support team.
Our assistance will be more effective, if you provide us the following information.
What version of the program do you use (it can be found in "About" menu)
Please, send us some links which you can't download.
Are you using a proxy?
What is your Operating System?
Please, send us screenshots, when attempting to download with Ummy Video Downloader.
Do you you have free space on your hard drive?

We are grateful for the information provided.

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