Answer

Answer
Under review

Hello, the version of the program?
What is your OS?
Could you please send a few links you can't download. We will check it out.
Please, send some screenshots of the app showing how you download a video.

Answer
Under review

Hello, the version of the program?
What is your OS?
Could you please send a few links you can't download. We will check it out.
Please, send some screenshots of the app showing how you download a video.

Hi Aleksandr

1.70 my Mac is IOs High Sierra 10.13.6

Typical download fail is 

Normally I can download these one after the other (I train people).

It simply wont highlight the download at the moment and hence i can;t grab it!

Please send the program logs.

Make the program window, menu "window" in it the item "send logs" active, click, the archive with logs is saved on the desktop,

and then they need to be sent, the program offers to create an email.