+3
Under review

unable to download anything over 1080

snm2akallen 4 months ago updated by Aleksandr 4 months ago 9

Answer

Answer
Under review

Hello, the version of the program?
What is your OS?
Could you please send a few links you can't download. We will check it out.
Please, send some screenshots of the app showing how you download a video.

Answer
Under review

Hello, the version of the program?
What is your OS?
Could you please send a few links you can't download. We will check it out.
Please, send some screenshots of the app showing how you download a video.

We did this last month. You replied:

Please, try to see how it works in Televzr (https://desktop.televzr.com/). If all is fine, we'll change your license.

I tried the televzr.com, and it worked. But I don't want to use that program as the files will only work with that program.

Hello, you mean that videos downloaded using Televzr work only in Televzr.

I do not understand you, describe in more detail.

I can not download anything higher than 1080 in Ummy Video Downloader.  Last month you said to try Televzr. I did and I'm able to download higher resolution videos with that program. However, those videos only work with that program. Ummy Video Downloader downloads them as .mp4, so I can play the videos with other programs. I want to be able to play the videos with programs other than Televzr.

Send screenshots for clarity.

The video is available in higher quality, but UVD only allows for 1080. Pic2.jpg
Pic1.jpg

Unfortunately Ummy Video Downloader does not download videos higher than 1080