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I can't download any videos

sunshine203344 5 months ago updated by Aleksandr 5 months ago 9

I used Firefox to try to download videos. With the version of Ummy1.10.6.1, I couldn't download videos normally since January. What's the matter????

Answer

Answer
Under review

Hello, what is your OS?
Could you please send a few links you can't download. We will check it out.
Please, send some screenshots of the app showing how you download a video.

Answer
Under review

Hello, what is your OS?
Could you please send a few links you can't download. We will check it out.
Please, send some screenshots of the app showing how you download a video.

I use the windows 10 system, I can't download video from this link 


I've tried to download videos from other links, but I still can't.


I can't load the download button anyway

Can you watch youtube videos in the browser before you are trying to download it?

Do you use any proxy? What’s your country?

I can watch videos in my browser and link to the network through SSR. I'm from China.

The problem is this, the program needs a VPN, use HideMe.ru VPN for example

I have been using ummy for more than two years, and I have been able to download it normally since January this year.I still use proxy.

The problem is in the proxy, we have no other option besides

You can try to delete these files.

Delete the history file: C:\Users\Admin\AppData\Local\UmmyVideoDownloader\save
Remove "settings.uvd" file on this path: C:\Users\Admin\AppData\Local\UmmyVideoDownloader

I deleted these files, but I still haven't solved the problem that I can't load the download button. Maybe it's the proxy I used that has a problem, as you said