+4
Under review

Unable to select format/quality, this column is gray

9143201 7 months ago updated by Aleksandr 6 months ago 8

Answer

Answer
Under review

Hello, your OS.

Can you watch youtube videos in the browser before you are trying to download it?

Do you use any proxy? What’s your country?

Are you using a paid Ummy Video Downloader version?

Answer
Under review

Hello, your OS.

Can you watch youtube videos in the browser before you are trying to download it?

Do you use any proxy? What’s your country?

Are you using a paid Ummy Video Downloader version?

Hello, your OS.

WIN7

Can you watch youtube videos in the browser before you are trying to download it?

I can watch the video in chrome, but I can't download it via Ummy Video Downloader.

Do you use any proxy? What’s your country?

I have used VPN and have been using VPN all the time. Ummy Video Downloader just can't download videos recently. I am in Shenzhen, China.

Are you using a paid Ummy Video Downloader version?

Is a paid version.

Reinstall the program.

Delete the history file: C:\Users\Admin\AppData\Local\UmmyVideoDownloader\save
Remove "settings.uvd" file on this path: C:\Users\Admin\AppData\Local\UmmyVideoDownloader

Install your request,

Still can't download

The problem seems to be in your VPN, try changing it.

I have set the VPN proxy to global mode.

Other YouTube video downloaders are available,

Can you go to a time range, do you remotely control my computer to operate?

No, we do not control your computer.