+5
Under review

My ummy can't display the download list

chaoquan zhang 8 months ago updated by Aleksandr 8 months ago 8

Answer

Answer
Under review

Hello, there was an update with a bug fix.
Current version: 1.70
Please update or reinstall from our website: https://videodownloader.ummy.net

Answer
Under review

Hello, there was an update with a bug fix.
Current version: 1.70
Please update or reinstall from our website: https://videodownloader.ummy.net

I'm using version 1.7 right now.

Reinstall the program.

Need to delete file

~/Library/Preferences/com.magicbit.ummy.plist

The problem is still there. I've been using the latest version.

Your OS.

Send us some video links you can’t download – we will check them.

Can you watch youtube videos in the browser before you are trying to download it?

Do you use any proxy? What’s your country?

Are you using a paid Ummy Video Downloader version?

Hello I can't download any links

I'm in china use hk proxy and i can watch the youtube videos in the browser before  i trying to download it

Yes I using a paid Ummy Video Downloader version

Please write about your problem to this address help@ummy.net