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the entry point cannot be found because ffmpeg.exe cannot be found how do we fix the problem

Greg Morse 9 months ago updated by Aleksandr 9 months ago 3

I have used Ummy Downloader Free version very successfully in Ver 1.0.0.0.

Ummy automatically, without me requesting an upgrade, upgraded me to Ver 1.10.4.0.

As soon as the new version was automatically downloaded, I get a window at the 90% conversion point on each download that tells me the ffmpeg.exe entry point could not be found.

I know exactly where my ffmpeg.exe file is but I don't know how to tell Ummy how to find the ffmpeg.exe file.

I paid the $39.99 fee to buy the program on 7-3-2019 and was given Key Code: LX6Q-33Z3-WH6U-R8Z7.

After activating the downloaded Ver 1.10.4.0, the program still does not work because it apparently cannot find my ffmpeg.exe file.

My OS is Vista 64 bit and has always functioned beautifully with Ummy Ver 1.0.0.0.

How do I reconnect the ffmpeg.exe file location such that the Entry Point Error is cured and I can get back to downloading videos?

Thank you,

Greg Morse

Answer

Answer
Under review

Hello, what is your OS?

Answer
Under review

Hello, what is your OS?

The second line from the bottom of my email specifically says "My OS is Vista 64 B.t."

Sorry for inconvenience we caused. We will try to fix it ASAP.