+15
Under review

no download options manifest when pasting link

sonnyboa 10 months ago updated by Aleksandr 5 months ago 11

Since last update to paid ver. 1.10.3.2.  When pasting links into the tool or allowing auto population all available formats and download button are grayed out and unclickable.  This has been happening more and more often.  Requesting assistance because this software was the best option available a few years ago, and up to now has been the go-to video download tool, hands down.  I have attempted to use VPN to fix the issue, but no success.  While reading several other closed posts on the issue, I have included a few screen shots of the software issue. Running Windows 10 1908.  Have cleared Browser cache and restarted system several times.  This issue has been going on for 3 months.

Answer

Answer
Under review

Hello, please, take our sincere apologies for the inconvenience caused.
That's a new change from Youtube's side aimed to block videos from being downloaded.
While we are fixing the issue, we can offer you using our other paid product Televzr for free (for now, while we are fixing the problem).
Please, download it from here: https://drive.google.com/file/d/1KDW2clLH2eusfT4Ivg1esB0fniUPiuXd/view?usp=sharing
It
can download in mp3 and full HD (1080p) and has a user-friendly interface.

Answer
Under review

Hello, please, take our sincere apologies for the inconvenience caused.
That's a new change from Youtube's side aimed to block videos from being downloaded.
While we are fixing the issue, we can offer you using our other paid product Televzr for free (for now, while we are fixing the problem).
Please, download it from here: https://drive.google.com/file/d/1KDW2clLH2eusfT4Ivg1esB0fniUPiuXd/view?usp=sharing
It
can download in mp3 and full HD (1080p) and has a user-friendly interface.

I have the same problem, using version 1.10.6.0 (with paid license). Can you help me please?

Hello, what is your OS?
Could you please send a few links you can't download. We will check it out.
Please, send some screenshots of the app showing how you download a video.


I have the same problem, after pasting links into the tool all available formats and download button are grayed out and unclickable. 

Please advise.

Hello, current version: 1.10.6.0
Reinstall from our website: https://videodownloader.ummy.net

Hello, the link you gave me is for FREE TRIAL. but I paid for the license of my current downloader 1.10.3.1 ?

thank you, its working well now.

Thank you for using our program Ummy Video Downloader.

i have the same problem, after pasting links into the tool all available formats and download button are grayed out and unclickable.

Please advise.

Hello, the version of the program?
What is your OS?
Could you please send a few links you can't download. We will check it out.
Please, send some screenshots of the app showing how you download a video.