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Under review

Why the download process doesn't work

F R 1 year ago updated by Aleksandr 10 months ago 3

Answer

Answer
Under review

Hello, we are more than eager to help you. But in order to do that, we’ll need an additional info from you.
The version of the program?
Your OS.
Send us some video links you can’t download – we will check them.
Are you using a paid Ummy Video Downloader version?
Please, send some screenshots of the app showing how you download a video.
We will help you right after receiving this info from you.

Answer
Under review

Hello, we are more than eager to help you. But in order to do that, we’ll need an additional info from you.
The version of the program?
Your OS.
Send us some video links you can’t download – we will check them.
Are you using a paid Ummy Video Downloader version?
Please, send some screenshots of the app showing how you download a video.
We will help you right after receiving this info from you.

It is a paid version of Ummy. I paid for unlimited version that supposed to last forever. I uploaded it on October 22nd 2018 I think, or it was updated that date. Not sure and don't know how to find the version number. I am just a simple user. sorry. It was uploading everything just fine a week ago and now I want to upload stuff, the same as last week, and it would not. Actually it just doesnt want to upload anything. Maybe i need to update it? How to do that? Please contact me. Thanks

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@ummy.net