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couldn't determine the link of video

Alvin C 1 year ago updated by Aleksandr 1 year ago 8

Answer

Answer
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Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

I installed with version 1.68 and my Mac is OS X Yosemite. Please help. 

Answer
Under review

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

Send some links to the video that you can not download.

I tried many and in different days. Basically none of them was successful.

Please send the program log.

Make the program window, menu "window" in it the item "send logs" active, click, the archive with logs is saved on the desktop,

and then they need to be sent, the program offers to create an email.

I'm getting the same error with every video I try. It'll show the thumbnail for the video before telling me the same thing. How can I send over the log?

Send us the program log, we will see what the error is.