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keeps loading when inserting link, can't download

Sean Asadov 1 year ago updated by Aleksandr 1 year ago 3

I have paid version of Ummy, inserting link to Ummy it keeps loading never opens the link, i tried to reinstall it same problem

Answer

Answer
Under review

Hello, the version of the program?
Your OS.
Send us some video links you can’t download – we will check them.
Do you use any proxy?
Are you using a paid Ummy Video Downloader version?
Please, send some screenshots of the app showing how you download a video.

Answer
Under review

Hello, the version of the program?
Your OS.
Send us some video links you can’t download – we will check them.
Do you use any proxy?
Are you using a paid Ummy Video Downloader version?
Please, send some screenshots of the app showing how you download a video.

Version 1.10.2.1 it was working at the beginning, I am using Windows 10, I don't use any Proxy, and yes I am using paid version of Ummy, here is link and screenshot, 

There was an update with a bug fix.
Ummy Video Downloader OS Windows 1.10.3.0​​​1
Please update or reinstall from our website: https://videodownloader.ummy.net