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Under review

Been using your software you many years, suddenly today it will not save the download information and the tips keep coming on

Clay 1 year ago updated by Aleksandr 1 year ago 3

Been using your software you many years, suddenly today it will not save the download information and the tips keep coming on

Answer

Answer
Under review

Hello, we are more than eager to help you. But in order to do that, we’ll need an additional info from you.
The version of the program?
Your OS.
Send us some video links you can’t download – we will check them.
Can you watch youtube videos in the browser before you are trying to download it?
Do you use any proxy? What’s your country?
Are you using a paid Ummy Video Downloader version?
Please, send some screenshots of the app showing how you download a video.
We will help you right after receiving this info from you.

Answer
Under review

Hello, we are more than eager to help you. But in order to do that, we’ll need an additional info from you.
The version of the program?
Your OS.
Send us some video links you can’t download – we will check them.
Can you watch youtube videos in the browser before you are trying to download it?
Do you use any proxy? What’s your country?
Are you using a paid Ummy Video Downloader version?
Please, send some screenshots of the app showing how you download a video.
We will help you right after receiving this info from you.

I have gone through all of the steps listed and it still stops!

Hello, please give us more details.