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Answered

Cannot unsubscribe

Romana 1 year ago updated by Aleksandr 1 year ago 2

Hi, I am really unhappy with the system of unsubscribing. I am very concerned that you automatically prolonged my subscription after one month. I used Ummy Video Downloader for a month, however, after a year I noticed, that I have been paying for the programme all year!

I did a research and couldn't find any information about unsubscribing anywhere on the website. I checked not only your webside, but also other forums. After hours of searching how to solve this problem I found out, that the only information you give about unsubscribtion is in the email confirmating the payment of the subscribtion.

Although the programme itself was okay, I won't recommend this app to anyone as a result of this issue.

Employees of the Ummysoft, do something with it! I am really dissapointed.

Answer

Answer

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@ummy.net

Answer

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@ummy.net