+1
Under review

my premium downloader that I paid for is not working.

Jeff Yanez 2 years ago updated by Aleksandr 2 years ago 5

Answer

Answer
Under review

Hello, what's its name?

Answer
Under review

Hello, what's its name?

The version of the program?
Your OS.
Send us some video links you can’t download – we will check them.
Can you watch youtube videos in the browser before you are trying to download it?
Do you use any proxy? What’s your country?
Please, send some screenshots of the app showing how you download a video.

Please reinstall the program from our website.