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Under review

Had to reinstall full version after a computer rebuild.

I T 2 years ago updated by Aleksandr 2 years ago 1

 Put in serial but is not working.  Using Google chrome, windows 7 Password records my details in the About section but no joy downloading.  Seems unable to display video from youtube address.  Tried various different videos, but all I get is a grey arrow that does nothing.  message appears "Cannot determine down load links"

Answer

Answer
Under review

 Hello. Thank you for contacting Ummy Video Downloader support team! In order to help you, we'll need some additional info:
1) What's your Ummy version (can be checked in Settings => About);
2) What's the name of your operational system (OS)?
3) Please, send us some links you can't download, so we would check them;
4) Do you have a paid version of Ummy Video Downloader?
5) Optional: send us screenshots of how you download a video;
Our user support team will definitely help you once we get this information from you.

Answer
Under review

 Hello. Thank you for contacting Ummy Video Downloader support team! In order to help you, we'll need some additional info:
1) What's your Ummy version (can be checked in Settings => About);
2) What's the name of your operational system (OS)?
3) Please, send us some links you can't download, so we would check them;
4) Do you have a paid version of Ummy Video Downloader?
5) Optional: send us screenshots of how you download a video;
Our user support team will definitely help you once we get this information from you.