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Answered

disappearer from my tool bar

Ernie Morris 2 years ago updated by Aleksandr 2 years ago 8

It's been over a week since I have reported that ummy has disappeared from my tool bar and no longer shows up when I try to download.  I have re-installed program several times.  I still have not heard from anyone.  Does anyone even read these messages ?

Answer

Answer
Under review

Hello, try to reinstall the program.

GOOD, I'M SATISFIED
Satisfaction mark by Ernie Morris 2 years ago
Answer
Under review

Hello, try to reinstall the program.

As I stated above I have reinstalled the program several times.

The version of the program?
Your OS.

Delete the history file: C:\Users\Admin\AppData\Local\UmmyVideoDownloader\save
Remove "settings.uvd" file on this path: C:\Users\Admin\AppData\Local\UmmyVideoDownloader

Ummy is back.  Issue is resolved.  Thank-you

Thank you for using our program Ummy Video Downloader.