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I have been having issues using your Ummy Video Downloader. Pls, what can i do? i don't enjoy the app like before. my version 1.10.0.0

niyiarienth 2 years ago updated by Aleksandr 2 years ago 5

I have been having issues using your Ummy Video Downloader.  Pls, what can i do? i don't enjoy the app like before. my version 1.10.0.0

Answer

Answer
Under review

Hello, please, send us more details regarding the problem.

Answer
Under review

Hello, please, send us more details regarding the problem.

The application just stopped downloading.

The version of the program?
Your OS.
Send us some video links you can’t download – we will check them.
Can you watch youtube videos in the browser before you are trying to download it?
Do you use any proxy? What’s your country?
Are you using a paid Ummy Video Downloader version?
Please, send some screenshots of the app showing how you download a video.

My version is 1.10.0.0

i am using window 10

i can play the video on youtube, i also used another downloader and it worked

No proxy. my country is Nigeria

I am using a paid Ummy video downloader


Under review

Delete the history file: C:\Users\Admin\AppData\Local\UmmyVideoDownloader\save
Remove "settings.uvd" file on this path: C:\Users\Admin\AppData\Local\UmmyVideoDownloader