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Under review

CANNOT DETERMINE THE DOWNLOAD LINK

santy.shetti 8 months ago • updated by Aleksandr 8 months ago 6

Answer

Answer
Under review

 Hello. Thank you for contacting Ummy Video Downloader support team! In order to help you, we'll need some additional info:
1) What's your Ummy version (can be checked in Settings => About);
2) What's the name of your operational system (OS)?
3) Please, send us some links you can't download, so we would check them;
4) Do you have a paid version of Ummy Video Downloader?
5) Optional: send us screenshots of how you download a video;
Our user support team will definitely help you once we get this information from you.

Answer
Under review

 Hello. Thank you for contacting Ummy Video Downloader support team! In order to help you, we'll need some additional info:
1) What's your Ummy version (can be checked in Settings => About);
2) What's the name of your operational system (OS)?
3) Please, send us some links you can't download, so we would check them;
4) Do you have a paid version of Ummy Video Downloader?
5) Optional: send us screenshots of how you download a video;
Our user support team will definitely help you once we get this information from you.

I have the same problem (Cannot determine the download link.

1. I'm using Ummy version 1.7

2. Operating system Windows 10

3. Down load links:

4. Yes i have a paid version of Ummy

5.

Thanks with the newer version, everything works great

Under review

Thank you for using our program Ummy Video Downloader.