Hello. Thank you for contacting Ummy Video Downloader support team! In order to help you, we'll need some additional info: 1) What's your Ummy version (can be checked in Settings => About); 2) What's the name of your operational system (OS)? 3) Please, send us some links you can't download, so we would check them; 4) Do you have a paid version of Ummy Video Downloader? 5) Optional: send us screenshots of how you download a video;Our user support team will definitely help you once we get this information from you.
Hello, I have the same problem.
my version is 1.63
OS - High Sierra 10.13.1
I have 6 months subscription paid 29.11.17; program started to work doggy in Jan, you suggested new version I re-installed but it stopped to work again after week or so.
Hello, there was an update with a bug fix.Ummy Video Downloader OS MAS 1.66Please update or reinstall from our website: https://videodownloader.ummy.net
Customer support service by UserEcho