Hello. Thank you for contacting Ummy Video Downloader support team! In order to help you, we'll need some additional info: 1) What's your Ummy version (can be checked in Settings => About); 2) What's the name of your operational system (OS)? 3) Please, send us some links you can't download, so we would check them; 4) Do you have a paid version of Ummy Video Downloader? 5) Optional: send us screenshots of how you download a video;Our user support team will definitely help you once we get this information from you.
2) Windows 10 Pro
4) I don't have a paid version of Ummy Video Downloader
5) 1.JPG 2.JPG
Delete the history file: C:\Users\Admin\AppData\Local\UmmyVideoDownloader\saveRemove "settings.uvd" file on this path: C:\Users\Admin\AppData\Local\UmmyVideoDownloader
2) Windows 7
There was an update with a bug fix.Ummy Video Downloader OS Windows 188.8.131.52Please update or reinstall from our website: https://videodownloader.ummy.net
Customer support service by UserEcho