+4
Under review

tidak bisa mendownload youtube

darmawan050915 1 year ago • updated by Aleksandr 6 months ago 5

Answer

Answer
Under review

 Hello. Thank you for contacting Ummy Video Downloader support team! In order to help you, we'll need some additional info:
1) What's your Ummy version (can be checked in Settings => About);
2) What's the name of your operational system (OS)?
3) Please, send us some links you can't download, so we would check them;
4) Do you have a paid version of Ummy Video Downloader?
5) Optional: send us screenshots of how you download a video;
Our user support team will definitely help you once we get this information from you.

Answer
Under review

 Hello. Thank you for contacting Ummy Video Downloader support team! In order to help you, we'll need some additional info:
1) What's your Ummy version (can be checked in Settings => About);
2) What's the name of your operational system (OS)?
3) Please, send us some links you can't download, so we would check them;
4) Do you have a paid version of Ummy Video Downloader?
5) Optional: send us screenshots of how you download a video;
Our user support team will definitely help you once we get this information from you.

1) 1.10.2.1 

2) Windows 10 Pro

3) https://www.youtube.com/watch?v=Tiwx0byZvVc

4) I don't have a paid version of Ummy Video Downloader

5) 1.JPG
    2.JPG

Hello,

Delete the history file: C:\Users\Admin\AppData\Local\UmmyVideoDownloader\save
Remove "settings.uvd" file on this path: C:\Users\Admin\AppData\Local\UmmyVideoDownloader

There was an update with a bug fix.
Ummy Video Downloader OS Windows 1.8.3.3
Please update or reinstall from our website: https://videodownloader.ummy.net