+2
Under review

I'm trying to download a video from YouTube but I get a "Could not determine links for video"

tracey1adams 2 years ago updated by Aleksandr 10 months ago 3

I have successfully downloaded videos before. I have the latest version of Ummy and am a paid user. I am on a Mac OS X El Captain. I have restarted by computer. I can play the video before trying to download.

Answer

Answer
Under review

Hello, we are working hard to fix the error with the links.
The new version with the bug being fixed is going to be released soon.
Thanks for your understanding!

Answer
Under review

Hello, we are working hard to fix the error with the links.
The new version with the bug being fixed is going to be released soon.
Thanks for your understanding!

still have issue with this same bug

Hello, please, take our sincere apologies for the inconvenience caused.
That's a new change from Youtube's side aimed to block videos from being downloaded.
While we are fixing the issue, we can offer you using our other paid product Televzr for free (for now, while we are fixing the problem).
Please, download it from here: https://yadi.sk/d/mRzOGEL0nPvb2A
It
can download in mp3 and full HD (1080p) and has a user-friendly interface.