0
Fixed

Well it looks like YouTube has found a way to block the program. High time you found a way around. Can't wait to hear about it...

CLAUDIO 3 years ago updated by Aleksandr 3 years ago 4

It simply can't find the links, it accuses error far too many times. All in all, you need to find a way around it or return everybody's money....

Answer

Answer
Under review

Hello, we are more than eager to help you. But in order to do that, we’ll need an additional info from you.
The version of the program (version can be found in Settings "About").
Your OS.
Send us some video links you can’t download – we will check them.
Can you watch youtube videos in the browser before you are trying to download it?
Do you use any proxy? What’s your country?
Are you using a paid Ummy Video Downloader version?
Please, send some screenshots of the app showing how you download a video.

We will help you right after receiving this info from you.

GOOD, I'M SATISFIED
Satisfaction mark by CLAUDIO 3 years ago
Answer
Under review

Hello, we are more than eager to help you. But in order to do that, we’ll need an additional info from you.
The version of the program (version can be found in Settings "About").
Your OS.
Send us some video links you can’t download – we will check them.
Can you watch youtube videos in the browser before you are trying to download it?
Do you use any proxy? What’s your country?
Are you using a paid Ummy Video Downloader version?
Please, send some screenshots of the app showing how you download a video.

We will help you right after receiving this info from you.

Hi there


Answering your questions:

I'm using the program version 1.53 (Build 1.53)
I'm using MacOS Sierra
Yes, the videos play on YouTube, but the downloader keeps telling me it can't find the links
I couldn't tell you about proxys for I don't know. But I can tell you everything was working fine until some days ago...
I am in Brazil
I'm using a paid version
I'm attaching a print of the error message.

Looking forward to hearing from you.
Claudio

Imagem inline 1

New update correction.
Ummy Video Downloader ОС МАС 1.54

Update or reinstall from our website: http://videodownloader.ummy.net