I open the window and I see everything as it normally is. The section to select quality is grey and the download button is grey and I can't click on them. Normally, this lasts for a few seconds while it loads. Now, however, it just stays like that. I see the spinning symbol on my mouse saying it's loading and then when that stops it still hasn't loaded. It never does. Effectively, it doesn't work.
Customer support service by UserEcho