0
Fixed

i cant click the download button wtf is happend ?

tsamalashvilisaba 3 years ago updated by Aleksandr 3 years ago 4

Answer

-1
Answer
Under review

Hello, we are more than eager to help you. But in order to do that, we’ll need an additional info from you.
Ummy Video Downloader version (check “About” section in the settings).
Your OS.
Send us some video links you can’t download – we will check them.
Can you watch youtube videos in the browser before you are trying to download it?
Do you use any proxy? What’s your country?
Are you using a paid Ummy Video Downloader version?
Please, send some screenshots of the app showing how you download a video.

We will help you right after receiving this info from you.

-1
Answer
Under review

Hello, we are more than eager to help you. But in order to do that, we’ll need an additional info from you.
Ummy Video Downloader version (check “About” section in the settings).
Your OS.
Send us some video links you can’t download – we will check them.
Can you watch youtube videos in the browser before you are trying to download it?
Do you use any proxy? What’s your country?
Are you using a paid Ummy Video Downloader version?
Please, send some screenshots of the app showing how you download a video.

We will help you right after receiving this info from you.

+1

i got the same problem



OS: Windows 7


All Youtube Videos via Browser are working.

No Youtube Videos is working with Ummy.

I don't use a proxy and I'm located in germany.


Example of 'Ummy not working'



New update correction.
Ummy Video Downloader ОС Windows 1.7.2.7

Update or reinstall from our website: http://videodownloader.ummy.net