0
Answered

no sound

worldtiger 3 years ago updated by Aleksandr 3 years ago 2

i have files downloaded.. and played have no sound. win10/paid ummy downloader/in Korea

Answer

Answer
Under review

Hello, we are more than eager to help you. But in order to do that, we’ll need an additional info from you.
Ummy Video Downloader version (check “About” section in the settings).
Send a link to a video that you downloaded without sound.
Do you use any proxy?
Are you using a paid Ummy Video Downloader version?
Please, send some screenshots of the app showing how you download a video.

We will help you right after receiving this info from you.

Answer
Under review

Hello, we are more than eager to help you. But in order to do that, we’ll need an additional info from you.
Ummy Video Downloader version (check “About” section in the settings).
Send a link to a video that you downloaded without sound.
Do you use any proxy?
Are you using a paid Ummy Video Downloader version?
Please, send some screenshots of the app showing how you download a video.

We will help you right after receiving this info from you.