0
Answered

Ummy wont let me download anything but mp3 128kb format

Carlos Gurgel 3 years ago updated by Aleksandr 3 years ago 2

I have been trying to download videos in 1080p definition from Youtube, it does have this format video on Youtube, but whenever I try to download it will only let me do it in mp3 128kbp. I have paid to become premium user and I am deeply disappointed with that..

Answer

Answer
Under review

Hello, we are more than eager to help you. But in order to do that, we’ll need an additional info from you.
Ummy Video Downloader version (check “About” section in the settings).
Your OS.
Send us some video links you can’t download – we will check them.
Can you watch youtube videos in the browser before you are trying to download it?
Do you use any proxy? What’s your country?
Please, send some screenshots of the app showing how you download a video.

We will help you right after receiving this info from you.

Answer
Under review

Hello, we are more than eager to help you. But in order to do that, we’ll need an additional info from you.
Ummy Video Downloader version (check “About” section in the settings).
Your OS.
Send us some video links you can’t download – we will check them.
Can you watch youtube videos in the browser before you are trying to download it?
Do you use any proxy? What’s your country?
Please, send some screenshots of the app showing how you download a video.

We will help you right after receiving this info from you.

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