I can't download although I paste the URL.
Hello. Thank you for contacting Ummy Video Downloader support team.Our assistance will be more effective, if you provide us the following information.What version of the program do you use (it can be found in "About" menu)Please, send us some links which you can't download.Are you using a proxy?What is your Operating System?Please, send us screenshots, when attempting to download with Ummy Video Downloader.Do you you have free space on your hard drive?
We are grateful for the information provided.
I have same problem, What is going on, I have plenty of room and am not using a proxy. Can we get our money back?
Hello, It’s not really clear why you are contacting us.
Could do possibly give me come more details?
I have the same problem, but is not old
Hello, Delete the history file: C:\Users\Admin\AppData\Local\UmmyVideoDownloader
Not work. :(
Try to reinstall the program: http://videodownloader.ummy.net/assets/UmmyVD-Web-Loader.exe
Customer support service by UserEcho