Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+1
Answered

then i click on download website show me video playback.....and video can't download

Farhan Khan 6 years ago updated by Aleksandr 6 years ago 6
Answer
Aleksandr 6 years ago

Hello, after the playback is showed click with the right mouse button and save as.

+1
Under review

Unable downloading from youtube, any video link, it fails (network error) other sites goes well

omar_paredes 6 years ago updated by Aleksandr 6 years ago 1
Answer
Aleksandr 6 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

For the better understanding it'll be great to see a screenshot with the error.


+1
Under review

los videos que descargo de youtube no sale el nombre solo sale videoplayback

Richard Carpio 6 years ago updated by Aleksandr 6 years ago 1
Answer
Aleksandr 6 years ago

Hola, por favor envíenos más detalles sobre el problema.

Answer
Aleksandr 6 years ago

Hello, In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download
both HD and MP3 from YouTube: http://videodownloader.ummy.net

+1
Under review

SaveFrom installation through MDM (remote terminal command)

Tommy Jay 6 years ago updated by Aleksandr 6 years ago 1

Hello,

I am an IT administrator at a school, and we use an MDM to distribute apps and settings to student laptops. I have been using SaveFrom for several years now, and we are in need of such a service for the school. Do you have documentation or manuals on how to install the extension for multiple browsers on laptops remotely? The installation would be mainly for Safari and Chrome on Macbook computers.



Would be a great help,

Thank you,

Tommy

Answer
Aleksandr 6 years ago

Hello, unfortunately we do not have such an installation method.

+1
Under review

fIREFOX 56 , SAVEFROM 7.5...no funciona ningún enlace

crojaszenozain 6 years ago updated by Aleksandr 6 years ago 1

Image 2264

This appears and It doesn´function

What can I do?

Answer
Aleksandr 6 years ago

Hola, nos gustaría ayudarle, pero primero necesitamos información sobre su navegador y la extensión que tiene instalada.

Vaya aquí http://es.savefrom.net/user.php?info=1,

copie los detalles que se muestran aquí y envíelos de vuelta.

También envíenos algunos links del video que no puede descargar.

¡Gracias por ponerse en contacto con el soporte de Savefrom.Net!

+1
Answered

MP3 download

Dilip Raut (Dilli) 6 years ago updated by Aleksandr 6 years ago 5

Can you add MP3 download

Answer
Aleksandr 6 years ago

Hello, In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download
both HD and MP3 from YouTube: http://videodownloader.ummy.net

+1
Under review

¿Por qué no se ven las descargas en el administrador de descargas de Firefox?

jujuypampa 7 years ago updated by Aleksandr 7 years ago 1

Cuando agrego una descarga con SaveFrom.net desde el sitio de youtube no las muestra en la lista de descargas del administrador de descargas de Firefox.

Answer
Aleksandr 7 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Answer
Aleksandr 7 years ago

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 7.49: http://en.savefrom.net/user.php#helper_install
Thank you for using Savefrom.Net browser extension

+1
Fixed

using you tube from mozila firefox and can't download video from the option "Download"

littlesprit23 7 years ago updated by Aleksandr 7 years ago 2

I am using youtube from mozila firefox.  i used this extention and it was doing great. but from some days i can use it. its not working.the download option under  youtube video is not working. any 720p , 360p not wworking.

Answer
Aleksandr 7 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.