+22
Fixed

Not able to download video using extension

Ajithjoseph 12 months ago • updated by Aleksandr 2 weeks ago 12

using firefox new version, there is no extension coming in facebook for download and youtube , savefrom 7.7 version, not showing the Green arrow(for download) in videos in facebook and youtube. is this bug?

Answer

-1
Answer
Under review

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

-1
Answer
Under review

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

-2

Browser: Firefox 51.0 Windows 10
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0
Extension: ff-sf 7.05


i also m nt able to .. mostof the youtube videos

+1

Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.7:
http://en.savefrom.net/user.php#helper_install

Hello, I tried installing the extension but it does not appear on YouTube. How can I solve it? Can you help me?

Hello, how is the name of your browser?

Browser: Chrome 63.0.3239 Windows
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Extension: userjs-chrome 7.53.2

SaveFrom.net helper v 7.53.2 is on.  Tapermonkey v 4.4.  These are the latest versions available.  

There is no green arrow on FB videos.

https://www.facebook.com/groups/amzbit/permalink/1670253256344870/

Hello, the link that you sent does not download any of our services, especially since the link leads to a closed group.

This extension not work on facebook arrow appears but it says  no link found for download on every video.

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

All of that information was included in my post.


We do not quite understand you, describe in more detail.