Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+1,284
Completed
kokitosa 7 years ago • updated by Aleksandr 2 years ago 32
Hi, thatnks for creating such a good service, one advice: I often would like to download not video clip but as audio format from youtube. I don't see if you have such service yet. so it could be perfect to have it already converted and I download audio version of video clip from youtube. thanks and good luck. I do great job. keep it up ;)
Answer
Aleksandr 2 years ago
We are currently working on this feature. [almost ready]
+371
Thanks
kickciple 7 years ago • updated by Aleksandr 1 year ago 4

thanks

+44
Thanks
Arty 6 years ago • updated by Лемур 3 years ago 2
+35
Thanks
oyin balle 6 years ago • updated by Лемур 3 years ago 1
OK...SaveFrom.net I would like to thanks to you also and would like to tell more friends to use your extension in their browsers.
+33
Thanks
jitu 5 years ago • updated by Лемур 3 years ago 1
It is very important side
+29
Fixed
Rabi Thakur 4 years ago • updated by Aleksandr 2 years ago 4
LINK http://www.youtube.com/watch?v=NlmezywdxPI


I am using firefox 26.0


Answer
Aleksandr 2 years ago

There are some changes on YouTube.com now. That's why some formats for downloading are not displayed. We apologize for inconvenience

+27
Fixed
Juan Pintos 2 years ago • updated by Aleksandr 2 years ago 8

my problem is: every time i try to download a video from facebook de computer say "there ar no links"

Answer
Aleksandr 2 years ago

Hello, The issue is fixed, no worries.

You can download Facebook videos via SaveFrom.net for now: http://en.savefrom.net

If you wish to use our extension, please wait for a bit — it will be ok with the next release.

+25
Fixed
manikanta.ch.43 2 months ago • updated by Aleksandr 3 days ago 2
Answer
Aleksandr 3 days ago

Hello, we are working to fix this inconvenience.
This problem will be solved in the new release.
Thank you for using Savefrom.Net!

+24
Fixed
Mutiara Zahwa 2 years ago • updated by Aleksandr 2 years ago 6

Please

Answer
Aleksandr 2 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

+24
Thanks
Prox 5 years ago • updated by Лемур 3 years ago 1